With the Social Media Listening tool (SML), it is possible to scan posts and messages on social media and instant messaging applications (such as Telegram or X). The messages are scraped, translated, coded and analyzed to provide a qualitative and quantitative summary of the most discussed topics by people affected. These insights provide an unbiased understanding of their needs, fears, feedback, sentiments, and experience.
Humanitas Deventer is an independent residential care center in Deventer offering a homely and safe environment for seniors, needing support for housing and care. The warm social climate of the residence is shared with youngsters that benefit from the space to develop their skills.
The web-application built by the Netherlands Red Cross helps undocumented migrants to find their way to the support available to them, by sharing referral information on various topics.
In 2016 the Netherlands Red Cross partnered with the Faculty of Industrial Design Engineering of Delft University of Technology to bring human-centered design into humanitarian aid. The partnership is a simple collaborative design process to enable young people to influence the future of humanitarian.
